Please note the quoted rates are per person double/twin sharing basis where minimum two adults travelling together.

GENERAL

• Please note that once your booking is confirmed, you will receive an e-mail as well as an SMS on your registered mobile number confirming your booking. However, if you would like to get in touch with us please call us on +91 (33) 4603-6143. We are open from 10:00 am – 7:00 pm, Mon-Sat.
• Please expect to recieve your vouchers 72 hours before your departure date (subject to full payment of your package cost).
• Please note that these packages are customizable, which means that you will be able to make changes to the itinerary/activity if you so desire. The final payment will be calculated as per the activities reflecting on the website which will be outlined in the confirmation e-mail sent to you.
• Personal expenses such as laundry, telephone calls, room service, alcoholic beverages, mini bar etc. are not included.
• In case your package needs to be cancelled due to any natural calamity, weather conditions etc. Tripncare shall strive to give you the maximum possible refund subject to the agreement made with our trade partners/vendors,
• If payment is not made as per the schedule provided in the first booking confirmation e-mail, Tripncare reserves the right to cancel the booking after attempting to get in touch with you. Refunds would be as per the package cancellation policy.

FLIGHTS

• The passenger names in the booking form should be exactly as per passports.  Tripncare will not bear any liability for the name change fee, if incorrect names and ages have been added at the time of booking.
• Please note that if your package includes a flight which is a low cost carrier (Air Asia, Scoot Airlines, Air Arabia, Jetstar, Fly Dubai, Thai AirAsia, Air India Express, Tiger Airways) then baggage will not be included in the package. Baggage can be added as per your requirement at an additional cost depending on the airlines and destination. Our Travel Expert will attempt to get in touch with you within 24-hours after the booking has been confirmed for baggage addition

Please ensure that baggage requirements are given to our Travel Expert latest by 5 days before the date of departure

HOTEL

• Standard check-in time at the hotel is normally 2:00 pm and check-out is 11:00 am. An early check-in, or a late check-out is solely based on the discretion of the hotel
• In case the selected hotel is unavailable for booking, an alternate arrangement will be offered to the customer in another hotel of a similar category
• Certain hotels abroad may ask for a security deposit during check-in, which is refundable at check-out subject to the hotel’s policy

SIGHTSEEING ACTIVITIES/TRANSFERS

• Kindly be on time for your activities, tours and transfers. Most countries are quite strict about following a schedule